Privacy Policy

Effective Date: January 1, 2026

Meridian Comfort respects your privacy. This policy explains what information we collect when you visit our website or book our air duct cleaning services in Heber City, Utah, and how we use and protect it. We keep things simple and straightforward, just like our service.

Information We Collect

When you contact us or schedule a service, we collect your name, phone number, email address, and service address. We also collect details about your home or business that help us complete the job, such as the type of HVAC system and the number of vents.

Like most websites, we automatically collect some technical information when you browse our site. This includes your IP address, browser type, device type, and pages you visit. We use this to improve our website and your experience.

How We Use Information

We use your contact information to schedule appointments, send service reminders, and follow up after your air duct cleaning. We may also use it to answer your questions and provide customer support.

With your permission, we may send you occasional updates about our services, special offers, or seasonal maintenance tips. You can opt out of these communications at any time.

We use technical data to analyze website traffic, fix bugs, and make our site easier to use. We never sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies help us improve site performance and deliver a better experience.

You can control cookies through your browser settings. If you disable cookies, some parts of our website may not work as intended, but you can still contact us by phone to book service.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to collect anonymous data about website usage. These tools help us see which pages are popular and how visitors find us.

We may also use third-party scheduling and communication tools to manage appointments and send reminders. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors. These providers are required to keep your information confidential.

We may disclose information if required by law, to protect our rights, or to ensure the safety of our customers and team. We will never share more than necessary in those situations.

Data Retention

We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we securely delete or anonymize it.

If you request that we delete your information, we will do so unless we are required to keep it for legal reasons.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These include secure servers, encryption, and limiting access to only those who need it to do their jobs.

No method of transmission over the internet is 100% secure, but we work hard to safeguard your data. If you have concerns, please contact us using the details below.

User Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also object to certain processing or request that we restrict it.

To exercise any of these rights, contact us by phone or email. We will respond promptly and help you however we can. You also have the right to opt out of marketing communications at any time.

Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page and update the effective date. We encourage you to review it periodically.

Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us About Privacy